Strata & property management

One maintenance partner across your entire portfolio.

Responsive property maintenance for strata managers, body corporates and property managers across Greater Sydney, simplifying contractor management with cleaning, grounds and facilities under one accountable provider.

Why it matters

Fewer contractors, less chasing, clearer reporting.

Strata and property managers juggle multiple buildings, multiple trades and multiple owners, and every unmanaged contractor is another thing to chase. Consistent presentation protects property value and owner satisfaction, while responsive maintenance keeps small issues from becoming complaints at the next committee meeting.

One provider, every stream

Cleaning, grounds and facilities under one agreement.

One accountable contact

One provider to brief, chase and report to committees on.

Triple-ISO systems

Delivered under ISO 9001, 14001 and 45001 certified systems.

650+ sites

Facilities maintained across Greater Sydney since 2003.

What Star brings

Built for managers running multiple buildings.

One contractor instead of five

Cleaning, grounds and facilities across your portfolio under one agreement — one insurance file, one compliance record, one number to call.

Nothing slips between buildings

Works across every property planned, tracked and reported through one operations system, so a missed visit at one building doesn’t surface as a complaint at the next meeting.

Small issues fixed before the AGM hears about them

Reactive and urgent call-outs attended with clear timelines and completion confirmation you can forward straight to the committee.

How we work

Simple to start, simpler to run.

01

Site assessment

We walk the site and map cleaning, grounds and facilities needs against how you operate.

02

Program design

Inclusions, frequencies and reporting agreed and scheduled around access and safety.

03

Coordinated delivery

Trained, supervised crews deliver across streams, tracked through one operations system.

03

Reporting & review

Clear reporting and completion confirmation, with ongoing review as your sites change.

One trusted partner

What we handle across your buildings, under one agreement.

Managing five separate trades is five points of failure and five sets of paperwork to chase. We coordinate cleaning, grounds and facilities maintenance under a single operational system, with one team, one schedule and one set of compliance documentation.

Cleaning

Commercial cleaning

Lobbies, corridors and shared interiors kept to a standard owners notice.

Routine cleaning of common areas and amenities
Scheduled programs per building
Periodic deep cleaning

GROUNDS

Grounds maintenance

Gardens and outdoor common property that protect street appeal.

Mowing, gardening and landscaping maintenance
Tree and shrub maintenance, pruning and mulching
Grounds clean-up

FACILITIES

Facilities maintenance

Common property maintained, repaired and documented.

Preventative programs, reactive and urgent call-outs
Handyman services and minor repairs
High pressure cleaning, graffiti removal, gutters and rubbish removal

One relationship. One schedule. One set of compliance documentation.

Compliance & operational requirements

Compliance and access requirements, handled.

Managing works across multiple buildings means managing compliance across all of them. We operate under certified systems, with contractor compliance managed through CM3, Rapid Global and Sine, insurances current, and documentation maintained and available without being requested, so you have one accountable provider instead of many.