Government & council

Compliant, reliable maintenance for public facilities.

Trusted property maintenance for councils and government organisations across Greater Sydney, delivering compliant, reliable and responsive facility, cleaning and grounds services for public assets and community spaces.
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What we handle

Why it matters

Public facilities held to a public standard.

Government and council facilities are used by everyone and scrutinised by everyone. Presentation reflects on the organisation and the community it serves, safety and accessibility are non-negotiable, and delivery has to stand up to procurement, reporting and audit requirements at every step.

One provider, every stream

Cleaning, grounds and facilities under one agreement.

Audit-ready documentation

Records maintained and available without being requested

Triple-ISO systems

Delivered under ISO 9001, 14001 and 45001 certified systems.

650+ sites

Facilities maintained across Greater Sydney since 2003.

What Star brings

Built for public assets and audit-ready delivery.

One provider across diverse assets
Cleaning, grounds and facilities from libraries to depots under one agreement, with one compliance record for procurement to hold.
Delivery that stands up to scrutiny
Every job planned, tracked and reported through our operations system, producing the record trail that public accountability requires.
Responsive where the public is watching
Graffiti, damage and hazards in public spaces attended with clear timelines and completion confirmation.

One trusted partner

What we handle on council and government sites, under one agreement.

Managing five separate trades is five points of failure and five sets of paperwork to chase. We coordinate cleaning, grounds and facilities maintenance under a single operational system, with one team, one schedule and one set of compliance documentation.

Cleaning

Commercial cleaning

Public-facing interiors held to a public standard. · Routine cleaning of offices, libraries and community facilities

  • Scheduled programs built to site requirements
  • Periodic deep cleaning
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GROUNDS

Grounds maintenance

Parks, reserves and public open space kept safe and presentable.

  • ·Mowing and gardening across public open space
  • Tree and shrub maintenance, pruning and mulching
  • Grounds clean-up
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FACILITIES

Facilities maintenance

Public infrastructure maintained, repaired and documented.

  • Preventative programs, reactive and urgent call-outs
  • Handyman services and minor repairs
  • High pressure cleaning, graffiti removal, gutters and rubbish removal
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One relationship. One schedule. One set of compliance documentation.

How we work

Supporting public assets and community spaces.

01

Site assessment

We walk the site and map needs against public access, safety and operational requirements.

02

Program design

Inclusions, frequencies, reporting and KPIs agreed to contract requirements.

03

Coordinated delivery

Inducted, supervised crews deliver across streams, tracked through one operations system.

03

Reporting & review

Reporting and completion records maintained to audit standard, reviewed through the contract term.

Compliance & operational requirements

Compliance and access requirements, handled.

Government and council work demands strong compliance, reporting and safety systems. We operate under ISO 9001, 14001 and 45001 certified systems, with contractor compliance managed through CM3, Rapid Global and Sine, inductions and insurances current, and documentation maintained and available for audit without being requested.
  • WHS-managed crews
  • Fully insured
  • SWMS and site inductions
  • Police-checked, supervised

Related industries

We support sectors where standards are non-negotiable.

Commercial & industrial
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Education
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Aged care & childcare
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Strata & property management
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Government & council

Common questions

Can you meet council procurement and reporting requirements?

We operate under ISO 9001, 14001 and 45001 certified systems, with contractor compliance managed through CM3, Rapid Global and Sine and documentation maintained to audit standard.

Reactive and urgent call-outs are attended with agreed timelines and confirmed on completion.

Yes. Diverse asset types run under one agreement, one schedule and one set of compliance documentation.

Yes — maintained and available without being requested.

Good maintenance is the kind you never have to think about.

Request a capability pack, or book a site walk-through with our operations team.
Request a capability pack
Book a site walk-through