Aged care & childcare

Maintenance for environments where care and compliance come first.

Responsive maintenance, commercial cleaning and grounds services tailored to the needs of aged care providers and childcare centres across Greater Sydney, delivered by trained, police-checked crews.

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What we handle

Why it matters

Where standards protect vulnerable people.

Aged care and childcare are among the most compliance-sensitive environments there are. Cleaning standards affect health outcomes, grounds and facilities carry direct safety obligations, and every person on site must be appropriate to be around vulnerable residents and children. Maintenance here is not just upkeep, it is part of duty of care.

One provider, every stream

Cleaning, grounds and facilities under one agreement.

Police-checked crews

Checked, inducted and supervised before they set foot on site.

Triple-ISO systems

Delivered under ISO 9001, 14001 and 45001 certified systems.

650+ sites

Facilities maintained across Greater Sydney since 2003.

Compliance & duty of care

The checks are done before anyone sets foot on site.

In aged care and childcare, who is on site matters as much as what gets done. Every crew member is police-checked, inducted and supervised. We operate under ISO 9001, 14001 and 45001 certified systems, with contractor compliance managed through CM3, Rapid Global and Sine, and documentation maintained and available without being requested, including for accreditation and audit.
  • Police-checked
  • Inducted crews
  • ISO 9001, 14001, 45001
  • SWMS and site inductions
  • Fully insured

What Star brings

Built for environments where the standard protects someone.

One provider, fewer people on site

Cleaning, grounds and facilities coordinated under one agreement, so you vet one contractor instead of five, and residents and children see the same familiar crews rather than a rotating cast.

Scheduled around routines, not around us
Works planned around meal times, rest periods, sleep rooms and pick-up windows, then tracked through our operations system so nothing slips between visits, sites or crews.
Urgent means urgent
A blocked drain or a broken gate is a hazard here, not an inconvenience. Reactive and urgent call-outs are attended with clear timelines and completion confirmation.

One trusted partner

What we handle on aged care and childcare sites, under one agreement.

Every additional contractor is another set of checks to verify, another induction to run and another unfamiliar face in a space where that matters. We coordinate cleaning, grounds and facilities maintenance under a single operational system, with one team, one schedule and one set of compliance documentation.
Cleaning

Commercial cleaning

A hygiene standard that holds up to accreditation, not just to a walk-through.

  • Resident rooms, classrooms and communal areas
  • Scheduled programs built to site requirements
  • Periodic deep cleaning
Explore cleaning
GROUNDS

Grounds maintenance

Play areas, courtyards and gardens kept safe, clear and well presented.

  • Mowing and gardening around play areas and courtyards
  • Pruning and tree and shrub maintenance for clear sightlines
  • Mulching and site clean-up
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FACILITIES

Facilities maintenance

Preventative programs, plus call-outs attended before a fault becomes a hazard.

  • Handyman services and minor repairs
  • High pressure cleaning of paths and hard surfaces
  • Gutter and drain cleaning, rubbish removal
Explore facilities
All three streams under one agreement, one schedule and one set of compliance documentation.

How we work

Supporting care environments, safely.

01

Site walk-through

We walk the site with you, including resident areas, play spaces and outdoor zones, and map cleaning, grounds and facilities needs against how the facility actually runs.

02

Program design

Inclusions, frequencies and access windows agreed around meal times, rest periods and family visiting hours.

03

Coordinated delivery

Police-checked, inducted crews deliver across streams, supervised and tracked through one operations system.

03

Reporting & review

Completion confirmation and documentation you can put in front of an assessor, reviewed as the facility changes.

Related industries

We support sectors where standards are non-negotiable.

Commercial & industrial
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Education
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Strata & property management
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Government & council
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Aged care & childcare

Common questions

Are your crews police-checked?

Yes. Every crew member working on an aged care or childcare site is police-checked, inducted and supervised, with compliance records maintained through CM3, Rapid Global and Sine.

Yes. Access windows are agreed at program design and scheduled around meal times, rest periods, sleep rooms and pick-up. Where works can’t happen during operating hours, they’re scheduled outside them.
Yes. SWMS, inductions, insurances and completion records are maintained and available without being requested.
Yes. Reactive and urgent call-outs are attended with agreed timelines and confirmed on completion.

Good maintenance is the kind you never have to think about.

Request a capability pack, or book a site walk-through with our operations team.
Request a capability pack
Book a site walk-through